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Support Staff


Adrienne Freewalt

Practice Manager

Adrienne has been with Crossville Veterinary Hospital since October of 2013. She comes to us with many years of experience working in the veterinary field in both physical rehabilitation and specialty surgery. Adrienne is from Atlanta and grew up in Dunwoody, Ga. She attended Virginia Intermont College in Bristol, VA studying Equine Science. Adrienne and her husband Don live in Marietta, Ga with their three rescue dogs (Children): Bentley, Aston, and Rude Royce. Her hobbies include horseback riding, reading and spending time with her family and friends. She passionately believes in Crossville's mission to provide the highest quality of patient care in a compassionate environment that provides exceptional client service and education. 


Denise Byrd

Veterinary Assistant

Originally from Germany, Denise moved to the states in 1961. Denise grew up in a military family and has lived all over the world. She attended Clayton Junior College in College Park, GA. Denise began working in veterinary medicine in 1998. She has been married to her husband Eddie for 13 years and resides in Woodstock, GA with her three fur babies: Tia Maria, Willow, and Dee Dee. Denise enjoys bowling, riding motorcycles, and cooking. She dreams of one day being a contestant on Hell’s Kitchen.


Taylor Packard

Veterinary Assistant

Taylor is from Roswell GA, and attended Georgia State University studying Biology. He is currently at Kennesaw State University studying Mechanical Engineering. He enjoys fishing and a variety of outdoor activities.

                                                                         Mia Rumbaugh

                                                                          Veterinary Assistant 

                                                                          Picture coming soon!

                                                                          Ever since Mia was little, she has loved animals. When she was a 1o year old, she was a puppy raiser for                                                                                The Guide Dog Foundation based out of New York. During her junior and senior years of high school, Mia                                                                                volunteered at Zoo Atlanta through their volunteer program. Two years ago, Mia trained her dog, Lilly May,                                                                              to be a therapy dog and they currently visit a variety of facilities with Happy Tails Pet Therapy. In her free                                                                                  time, Mia enjoys volunteering at a horse rescue, as well as a equine therapy program for disabled children.                                                                              Mia also enjoys hiking and exploring with her dogs, spending time with her family and friends, and reading a                                                                            good book. Mia is excited to be a member of the Crossville Veterinary Hospital team.

                                                                         Stephanie Armstrong

                                                                         Client Service Representative

                                                                         Picture coming soon!

                                                                         Stephanie is originally from Medina, Ohio but moved to Georgia in 1984. She attended Cherokee                                                                                             High School, North Metro Technical College, and Georgia Medical Institute. Stephanie has two adult                                                                                         daughters, three fur babies, and an awesome boyfriend. She believes she has made an excellent career                                                                                 choice in joining Crossville Veterinary Hospital. Who else gets to pet the fur babies, give them treats and let                                                                             everyone else be the bad guys?

                                                                        Chelle Koeplin 

                                                                        Veterinary Assistant/Groomer

                                                                       Picture coming soon!

                                                                       Chelle was born and raised locally in Alpharetta, GA. Attending Northwester Middle and Milton High School.                                                                             Her Passion for animals can be traced back to her childhood. She has worked in the industry for many years                                                                           gaining a knowledge in both the technician and grooming facets. She takes pride in providing the best                                                                                     possible care for her clients. Her goals include furthering her education and obtaining her Registered                                                                                       Veterinary Technician Certificate. Outside of work she enjoys cooking, hiking, and spending time with her                                                                                 family and friends.   

                                                                       Tori Martin

                                                                       Veterinary Assistant

                                                                       Picture coming soon!

                                                                       Growing up with a dog in the house at all times allowed Tori to learn animal behavior at an early age. She has                                                                         lived in Georgia her entire life but hope to venture our west one day. She has always been interested in                                                                                   working with animals and currently holds down a second job at a horse stable. She recently graduated from                                                                             Clemson University with a degree in Animal and Veterinary Sciences and plans to attend vet school in the                                                                               near future. She was a student-athlete and believes her team-oriented nature facilitates an efficient work                                                                                 environment. In her free time she enjoys spending time with her friends and family, cooking, and spoiling her                                                                           dog Goose. Tori hopes her positivity will bring a smile to clients faces and leave patients feeling well taken                                                                               care of and loved.