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Support Staff


Adrienne Freewalt

Practice Manager

Adrienne has been with Crossville Veterinary Hospital since October of 2013. She comes to us with many years of experience working in the veterinary field in both physical rehabilitation and specialty surgery. Adrienne is from Atlanta and grew up in Dunwoody, Ga. She attended Virginia Intermont College in Bristol, VA studying Equine Science. Adrienne and her husband Don live in Marietta, Ga with their two rescue dogs (Children): Aston and Rude Royce. Her hobbies include horseback riding, reading and spending time with her family and friends. She passionately believes in Crossville's mission to provide the highest quality of patient care in a compassionate environment that provides exceptional client service and education.


Denise Byrd

Veterinary Assistant

Originally from Germany, Denise moved to the states in 1961. Denise grew up in a military family and has lived all over the world. She attended Clayton Junior College in College Park, GA. Denise began working in veterinary medicine in 1998. She has been married to her husband Eddie for 15 years and resides in Woodstock, GA with her three fur babies: Tia Maria, Willow, and Dee Dee. Denise enjoys bowling, riding motorcycles, and cooking. She dreams of one day being a contestant on Hell’s Kitchen.


Taylor Packard

Veterinary Assistant

Taylor is from Roswell GA, and attended Georgia State University studying Biology. He is currently at Kennesaw State University studying Mechanical Engineering. He enjoys fishing and a variety of outdoor activities.


Mia Rumbaugh

Veterinary Assistant

Ever since Mia was little, she has loved animals. When she was a 1o year old, she was a puppy raiser forThe Guide Dog Foundation based out of New York. During her junior and senior years of high school, Mia volunteered at Zoo Atlanta through their volunteer program. Two years ago, Mia trained her dog, Lilly May to be a therapy dog and they currently visit a variety of facilities with Happy Tails Pet Therapy. In her free time, Mia enjoys volunteering at a horse rescue, as well as a equine therapy program for disabled children.a Mia also enjoys hiking and exploring with her dogs, spending time with her family and friends,
and  reading a good book. Mia is excited to be a member of the Crossville Veterinary Hospital team.


Stephanie Armstrong

Client Service Representative

Stephanie is originally from Medina, Ohio but moved to Georgia in 1984. She attended Cherokee High School, North Metro Technical College, and Georgia Medical Institute. Stephanie has two adult daughters, three fur babies, and an awesome boyfriend. She believes she has made an excellent career choice in joining Crossville Veterinary Hospital. Who else gets to pet the fur babies, give them treats and let everyone else be the bad guys. 


Chelle Koeplin

Veterinary Assistant/Groomer

Chelle was born and raised locally in Alpharetta, GA. Attending Northwester Middle and Milton High School. Her Passion for animals can be traced back to her childhood. She has worked in the industry for many years gaining a knowledge in both the technician and grooming facets. She takes pride in providing the best possible care for her clients. Her goals include furthering her education and obtaining her Registered Veterinary Technician Certificate. Outside of work she enjoys cooking, hiking, and spending time with her family and friends.


Victoria Martin

Veterinary Assistant

Growing up with a dog in the house at all times allowed Tori to learn animal behavior at an early age. She has lived in Georgia her entire life but hope to venture our west one day. She has always been interested in working with animals and currently holds down a second job at a horse stable. She recently graduated from Clemson University with a degree in Animal and Veterinary Sciences and plans to attend vet school in the near future. She was a student-athlete and believes her team-oriented nature facilitates an efficient work environment. In her free time she enjoys spending time with her friends and family, cooking, and spoiling her dog Goose. Tori hopes her positivity will bring a smile to clients faces and leave patients feeling well taken care of and loved.